NuMillennium Digital Technologies remote support is an online technical support service provided by NuMillennium Digital Technologies to our customers.
To get started you need:
- A computer with internet access with a download speed of 2.5mb or greater
- Once downloaded, Extract the zip file and run .exe file
Your step-by-step guide:
- Click on the ‘Download remote support’ button below – a small virus-free file will download to your computer.
- Click on the downloaded file, Extract the zip file and run .exe file.
- Click ‘run’ and then click ‘yes’.
- Remote Support tool will generate a 9 digit client ID which you give to your support representative.
- With your permission, your support representative can view your screen and operate your computer with you.
- After your problem is solved, you just click ‘disconnect’ to stop the remote help. Once this is done your support representative cannot see your screen or conduct any operation activity on your computer anymore.